Welcome to the Family!

Acknowledgement of Country

Unique Traits Community Services respectfully acknowledges the Traditional Owners and Custodians of the land on which we meet today — the Woiwurrung people of the Kulin Nation. We pay our respects to Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples. We also acknowledge any First Nations peoples and communities who may be present with us today.

Respect to the LGBTQIA + Community

Unique Traits Community Services deeply respects and supports the LGBTQIA+ community and their right to live authentically and freely. Every individual deserves to have their identity recognised, celebrated, and honoured, regardless of gender, sexual orientation, or any other aspect of who they are. Embracing diversity enriches our society, and we must continue to stand together in creating an inclusive world where all people can be true to themselves without fear of discrimination or judgment.

MISSION STATEMENT

Established by Portia-Jay in December 2023, Unique Traits Community Services is dedicated to serving individuals under the National Disability Insurance Scheme (NDIS) with integrity, empathy, and professionalism. Our mission is to provide exceptional support services that empower our clients to lead fulfilling lives and achieve their personal goals.

At Unique Traits Community Services, we recognise the unique challenges faced by individuals with disabilities and their families. Our primary goal is to offer comprehensive and personalised care solutions that enhance independence, promote well-being, and foster a sense of belonging within the community.

Driven by a commitment to excellence, we uphold the highest standards of service delivery. Our team of compassionate professionals is trained to understand and address the diverse needs of our clients with sensitivity and respect. Through continuous education and collaboration, we ensure that our practices are informed by the latest developments in disability support services.

Through dedication, compassion, and a steadfast commitment to excellence, Unique Traits Community Services aims to set a benchmark for quality in the provision of NDIS services. We are proud to be a trusted partner in the journey towards empowerment and inclusion, making a meaningful difference one individual at a time.

Client & Staff Testimonials

  • Having my daughter work with Unique Traits Community Services has not only helped her with her growth but there has been a dramatic difference in her mood. I cannot thank Portia-Jay enough for the work she is doing with my little girl.

    Cassie Gore

    Parent

  • We have recently started with Portia as our allied health assistant and are most impressed with her professional proactive approach supporting our little boy with his complex needs. She is empathetic and kind and even advocated for us when our boy was removed from a childcare centre unjustly and we are most grateful.

    Priscilla Goh

    Parent

  • Portia has been working with my two sons for the last couple of months. Both my son’s needing extra assistance at school with behavioural issues. I honestly couldn’t ask for a better therapist to be working with my kids. I can’t thank her enough for all the support and empathy she has given me and my two kids. I highly recommend Portia.

    Jess Summerbell

    Parent

  • Portia has been working with my two kids in the last couple of months. Both kids needing different assistance. One for Behavioural, and the other Tutoring and counselling. Can't thank Portia enough on her Approach, Empathy, and Support with these challenges. Highly recommended.

    Emma De Rose

    Parent

  • Since starting my new career at Unique Traits Community services, Work no longer feels like work, I love coming into the office, interacting with our clients and building bonds. It honestly feels like one massive family and Ive never been happier !! :) :)

    Paige Teuma

    Allied Health Assistant

  • As an individual who came into a new area of work; I was able to train closely with Portia-Jay and she taught me the ropes on the NDIS. I was provided courses and informational seminars to better understand the NDIS and I was always encouraged by my leaders to keep going and prosper. I now love working in the community and I am learning new things everyday and finally have found a place to call home here at Unique Traits Community Services.

    Leeann Cook

    Business Support Officer

  • After reaching out to Leeann with an unsure mind set on my future career I was granted the opportunity to come and shadow the allied health professionals, support coordinators and supporting staff to gain an understanding on who I want to be when I leave school. Thanks to Unique Traits, I have decide I would like to establish a career in Psychology and work with children to understand their emotional regulation and assist with the developmental growth.

    Lilly Seevers

    Volunteer

  • I truly appreciate the hard work and dedication your team has put into helping Alyna. Your support has been invaluable, and I am grateful for all the efforts that have contributed to her development. As she continues to grow, I believe this is the right time for her to navigate things independently.

    Afsah Khan

    Parent